Just Decks is a small Gold Coast based business specialising in the construction of beautiful outdoor timber decks and other outdoor timber structures. It was born from a passion for the timeless beauty of natural timber grain structures. It was also formed to help fill a need in the market for good quality craftsmanship and consistently reliable service.
You see, most deck builders are good at what they do. But where a lot of them have trouble is with customer service and reliability. These are two key components that seem to be missing from the industry for the most part and there’s a reason for that.
As a deck builder it’s really hard having to work on the tools all day long in the hot sun, then after work go to a potential new clients home and measure up their job. Then go home and design the job, create a materials take-off, estimate labour, factor in other necessary costs and prepare their quote. At the same time they have to manage their book work, schedule deliveries, pick up equipment, take phone calls, run ads, pay their bills… the list is almost endless.
It’s very common for deck builders to work 12 -15 hours a day, just trying to keep on top of everything.
But the fact is, more often than not they can’t keep up and it’s you, the client that has to put up with deck builders who can’t show up when they’re supposed to, start your job then disappear for two weeks or more while they finish other jobs, don’t return phone calls and don’t let you know what’s happening and where things are at with your job because they don’t know themselves.
What Makes Just Decks Different?
We Separate The Actual Work From The Management Of Your Project
The key to consistency and reliability is a strong and competent team. Just Decks is essentially a small team of talented, experienced and dedicated people who work together to ensure we deliver you a good quality deck built just the way you want it, and finished for you on the day we agreed to finish it.
Our strengths are not only in our quality craftsmanship but also in our ability to provide fast, fixed price quotes, and we communicate regularly with you before, during and after the completion of your job. We are also very conscious of the fact that we’ll be working on your home so we make sure we minimise noise, dust and we remove and dispose of all rubbish.
The Problem with Most Deck Builders is They’ve Got Too Much to Do
Having a good team on your job all day, every day from start to finish and a good network of industry professionals and advisors whose role it is to handle the other aspects of our business gives us more time to concentrate on the all-important customer service aspect of Just Decks. We can take as much time as you need to get your deck design just right.
With Just Decks you can rest assured your next decking project is in the right hands.