Cool Decks Gold Coast is a small, Gold Coast-based business specialising in the construction of beautiful outdoor timber decks and other outdoor timber structures. It was born from a passion for the timeless beauty of natural timber grain structures. It was formed to help fill a need in the market for high-quality craftsmanship and consistently reliable service.
Beautifully Finished Deck
You see, most deck builders are good at what they do. However, many of them have trouble with customer service and reliability. These are two key components that seem to be missing from the industry for the most part, and there’s a reason for that.
As a deck builder, it’s really hard having to work on the tools all day long in the hot sun, then after work, go to a potential new client’s home and measure up their job. Then, they go home and design the job, create a materials take-off, estimate labour, factor in other necessary costs and prepare their quote. At the same time, they have to manage their bookwork, schedule deliveries, pick up equipment, take phone calls, run ads, pay their bills… the list is almost endless.
It’s very common for deck builders to work 12 -15 hours a day, trying to keep up with everything.
But the fact is, more often than not, they can’t keep up, and it’s you, the client, that has to put up with deck builders who can’t show up when they’re supposed to, start your job, then disappear for two weeks or more while they finish other jobs, don’t return phone calls and don’t let you know what’s happening and where things are at with your job because they don’t know themselves.
What Makes Cool Decks Gold Coast Different?
We Separate The Actual Work From The Management Of Your Project
The key to consistency and reliability is a strong and competent team. Cool Decks Gold Coast is essentially a small team of talented, experienced, and dedicated people who work together to ensure we deliver you a high-quality deck built just the way you want it and finished for you on the day we agreed to finish it.
Our strengths are not only in our quality craftsmanship but also in our ability to provide fast, fixed-price quotes. We communicate regularly with you before, during, and after the completion of your job. We are also very conscious of the fact that we’ll be working on your home, so we make sure we minimise noise and dust and remove and dispose of all rubbish.
The Problem with Most Deck Builders is They’ve Got Too Much to Do
Having a good team on your job all day, every day from start to finish, and a good network of industry professionals and advisors whose role is to handle the other aspects of our business gives us more time to concentrate on Cool Decks’ all-important customer service aspect. We can take as much time as you need to get your deck design just right.
With Cool Decks Gold Coast, you can rest assured your next decking project is in the right hands.
